Generated by All in One SEO v5.0.1.1, this is an llms.txt file, used by LLMs to index the site. # ChargeKeep Payments Simplified. Accept One-time and Recurring Payments with Stripe & PayPal. Earn More. Keep More. ## Sitemaps - [XML Sitemap](https://www.chargekeep.com/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Blog](https://www.chargekeep.com/blog/) - [Stripe Connect Comparison: Standard vs Express vs Custom Accounts](https://www.chargekeep.com/stripe-connect-accounts-comparison/) - Looking for the right Stripe Connect account? This detailed guide compares Standard, Express, and Custom accounts to help you make the best choice for your business. - [Stripe's Global Payment Methods: An Extensive Guide](https://www.chargekeep.com/stripes-global-payment-methods-an-extensive-guide/) - Explore the world of Stripe's diverse payment solutions with our comprehensive guide to the payment methods they support, tailored for various geographic regions and consumer preferences. From traditional cards to innovative digital wallets like Apple Pay and Google Pay, Stripe offers tools for businesses to facilitate seamless transactions globally. Understand how to enable these payment options at checkout and enhance your e-commerce platform's efficiency and user experience. Whether you're looking to integrate bank transfers or take advantage of the flexibility of Buy Now, Pay Later services, this guide provides the essential insights to help you choose the right payment methods for your business needs. - [Privacy Policy](https://www.chargekeep.com/privacy/) - ChargeKeep Privacy Policy Last updated: April 18, 2024 General Information We collect the email addresses of those who communicate with us via email, aggregate information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used to improve the content - [Security and Compliance Safeguards and Protocols](https://www.chargekeep.com/security-and-compliance/) - ChargeKeep Security and Compliance Safeguards and Protocols Overview ChargeKeep employs a multi-layered security approach to protect and secure our customers' data from unauthorized access and threats. Our protocols ensure network security, data integrity, and compliance with best practices in cybersecurity. Data Security and Transmission Protocols Encryption: All data transmitted between your browser and ChargeKeep is - [Terms of Service](https://www.chargekeep.com/terms/) - ChargeKeep Terms of Service Last updated: April 18, 2024 Introduction These Terms of Service ("Terms") govern your access to and use of the ChargeKeep payment processing, customer relationship management (CRM), and other related services ("ChargeKeep Services" or "Services"). By registering for, accessing, or using the ChargeKeep Services, you agree to be bound by these Terms, - [How to Accept ACH Payments From Your Customers](https://www.chargekeep.com/how-to-accept-ach-payments-from-your-customers/) - Do you want to accept ACH payments, either for one-time or recurring payments? Now you can with our Stripe and Plaid enabled ACH integration available through ChargeKeep. - [5 Easy Steps to Accept Recurring Payments in Wordpress](https://www.chargekeep.com/5-easy-steps-to-accept-recurring-payments-in-wordpress/) - Accepting recurring payments and getting predictable repeat business from your customers is the holy grail of business revenue. Having that steady income stream of recurring charges takes the pressure off having to go out and seek new business month in and month out. - [How to Create a Paid Newsletter with Mailchimp](https://www.chargekeep.com/how-to-create-a-paid-newsletter-with-mailchimp/) - In this post, we go over how you can use Mailchimp and ChargeKeep to run a paid email newsletter. - [New Feature: ACH Payments](https://www.chargekeep.com/ach-payments/) - Do you need to accept ACH payments, either for one-time or recurring payments? Now you can with our Stripe and Plaid enabled ACH integration. - [4 Steps to Accept Recurring Payments in Squarespace](https://www.chargekeep.com/4-steps-to-accept-recurring-payments-in-squarespace/) - If you're wondering how to accept recurring payments using Squarespace, you've come to the right place. In this post, we'll give you a step-by-step tutorial. - [ChargeKeep Unveils a Fresh New Look and Expansion](https://www.chargekeep.com/chargekeep-unveils-a-fresh-new-look-and-expansion/) - ChargeKeep is excited to annoumce a new chapter in its evolution with a dynamic redesign and a fresh, invigorating look and feel. Our revamped website is the first step to craft a modern, user-friendly experience that reflects our commitment to progress and customer satisfaction. - [5 PayWhirl Alternatives For Accepting Recurring Payments](https://www.chargekeep.com/5-paywhirl-alternatives-for-accepting-recurring-payments/) - PayWhirl is a good choice for recurring payments but does have a few drawbacks. We review five alternatives that make it even easier to integrate Stripe. - [5 Zoho Subscriptions Alternatives for Accepting Recurring Payments](https://www.chargekeep.com/5-zoho-subscriptions-alternatives-for-accepting-recurring-payments/) - If you're looking for an alternative to Zoho Subscriptions for accepting recurring payments, you've come to the right place. - [5 Payfunnels Alternatives for Recurring Payments](https://www.chargekeep.com/5-payfunnels-alternatives-for-recurring-payments/) - Looking for a Payfunnels alternative? In this post, we'll look at five tools that may be a good alternative for collecting one-time or recurring payments. - [ChargeKeep vs. Payfunnels vs. MoonClerk: A Comprehensive Comparison (Plus Who Each Tool is Best Suited For)](https://www.chargekeep.com/chargekeep-vs-payfunnels-vs-moonclerk/) - A Comprehensive Comparison For Those Looking to Process Both One-Time and Recurring Payments - [ChargeKeep Affiliate Program Relaunch](https://www.chargekeep.com/chargekeep-affiliate-program-relaunch/) - Introducing ChargeKeep Affiliate Program - [5 PayFunnels Alternatives For Consultants and Coaches (of all types)](https://www.chargekeep.com/5-payfunnels-alternatives-for-consultants-and-coaches/) - As a consultant, chances are you've heard of PayFunnels. Sam Ovens of consulting.com plugs the product. We review five alternatives. - [10 Steps to Accept Recurring Payments Using Stripe (And an Easier 3-Step Way)](https://www.chargekeep.com/10-steps-to-accept-recurring-payments-using-stripe/) - Reliable recurring revenue is one of the best ways to grow your business. Find out how to use Stripe to create subscriptions, memberships, and plans. - [5 SamCart Alternatives (including 2 entry-level tools)](https://www.chargekeep.com/5-samcart-alternatives-for-a-one-page-checkout/) - If you sell and sort of service or product on the Internet, you've probably heard of SamCart. There are alternatives out there, however; we review five. - [5 MoonClerk Alternatives For Accepting Recurring Payments](https://www.chargekeep.com/5-moonclerk-alternatives-for-accepting-recurring-payments/) - MoonClerk offers a lot of features, but it is also expensive. We reviewed five tools that you can use as an alternative to MoonClerk. - [New Feature: Subscription Saver](https://www.chargekeep.com/new-feature-subscription-saver/) - Preventing failed payments is an important part of any successful subscription business. Starting today, you can prevent failed charges in ChargeKeep. - [ChargeKeep is SCA-ready (are you?)](https://www.chargekeep.com/chargekeep-is-sca-ready-are-you/) - You may have heard that Europe passed some laws a few years ago (in 2015 & 2018) that require banks to put in place additional checks to authenticate online payments. The rules, known as Strong Customer Authentication (SCA), were to be put into practice on September 14th, 2019. Well, that hasn't happened. Why? Because the - [5 WP Simple Pay Alternatives For Accepting Stripe Payments In Wordpress](https://www.chargekeep.com/5-wp-simple-pay-alternatives-for-accepting-stripe-payments-in-wordpress/) - WP Simple Pay is a good plugin for accepting Stripe payments on your Wordpress site. But, they're just one of a number of tools you can use. There are many WP Simple Pay alternatives that offer the same core functionality and, in some cases, are easier to use and offer greater flexibility. Let's look at - [5 PayPal Payment Button Alternatives (And How to Install Them)](https://www.chargekeep.com/5-paypal-payment-button-alternatives-and-how-to-install-them/) - If you don't want to use PayPal on your website, but still want to integrate a buy now button, don't worry. There are several good alternatives to choose from. Let's look at the top 5 PayPal payment button alternatives, see how their features compare, and how to integrate each option. The 5 PayPal payment button - [What Does MoonClerk Cost (And Is It Worth It)?](https://www.chargekeep.com/what-does-moonclerk-cost-and-is-it-worth-it/) - ChargeKeep is often compared to MoonClerk. Both tools integrate with Stripe and allow users to collect one-time and recurring payments. But as much as the two tools have in common, there are cost trade-offs to using each tool. MoonClerk uses a tiered subscription pricing model. The fee you pay, which starts at $15/month, goes up - [Integrating HelpScout with ChargeKeep](https://www.chargekeep.com/integrating-helpscout-with-chargekeep/) - We love HelpScout. If you're not familiar with it, it's a help desk software that allows you to share a common inbox with your team. - [Integrating Stripe, TransferWise and ChargeKeep](https://www.chargekeep.com/using-stripe-transferwise-with-chargekeep-2/) - Since publishing our post below, we have received a lot of questions from users about whether it's actually possible to deposit your Stripe funds in a TransferWise borderless account. - [Triple Play: Integrating Stripe, TransferWise and ChargeKeep](https://www.chargekeep.com/using-stripe-transferwise-with-chargekeep/) - Since publishing our post below, we have received a lot of questions from users about whether it's actually possible to deposit your Stripe funds in a TransferWise borderless account. - [Using ChargeKeep and HelpScout Together](https://www.chargekeep.com/using-chargekeep-helpscout-together/) - We love HelpScout. If you're not familiar with it, it's a help desk software that allows you to share a common inbox with your team. - [They use ChargeKeep to Collect Lots of One-Time Payments](https://www.chargekeep.com/they-use-chargekeep-to-collect-lots-of-one-time-payments/) - Enjoy Cozumel has been around long before Airbnb came to be. They provide visitors to the Riviera Maya in Mexico with hand-selected properties for rental. - [The Importance of Reliability in a Payment Provider](https://www.chargekeep.com/the-importance-of-reliability-in-a-payment-provider/) - Very Valencia and This Is Cozumel are two travel agencies that started in 2010 and 2005. In both Cozumel, Mexico and Valencia, Spain they specialize in booking cruise ship passengers on day excursions on the island. - [Stripe vs PayPal: Which Should You Choose (and Why)](https://www.chargekeep.com/stripe-vs-paypal-compare-and-choose/) - Are you trying to decide whether to choose Stripe vs PayPal for payment processing? You're in the right place. - [How to use Stripe in Mexico](https://www.chargekeep.com/how-to-use-stripe-in-mexico/) - We get a lot of questions from folks in countries not yet supported by Stripe. Sometimes, Stripe is not available at all -- such as in Pakistan -- but often the country in question is in Beta. Such is the case with Mexico. - [5 Tools to Accept Recurring Payments With Stripe](https://www.chargekeep.com/5-tools-to-accept-recurring-payments-with-stripe/) - If you're like a lot of online businesses, you want to start accepting recurring payments. You know that recurring payments are a great way to bring consistent growth and sales to your business. But, you probably don't know where to start or are intimidated by Stripe's complex user experience. We don't blame you. It's a - [Product Updates: Custom Fields, Embed, Custom CSS](https://www.chargekeep.com/product-updates-custom-fields-embed-custom-css/) - Product Updates is our monthly update that highlights recent product improvements we’ve made so you can easily stay up to date on what’s new. ## Pages - [Home](https://www.chargekeep.com/) - Welcome to ChargeKeep Propel your profits with effortless payments! Speed Simplicity Security Scalability Get Started For Free About Us ChargeKeep brings years of recurring payments experience to help you succeed. Selling your service or product online is easier with ChargeKeep!ChargeKeep is designed to power payments for the global creator economy, including coaches, consultants, influencers, podcasters, - [Checkout - Copy](https://www.chargekeep.com/checkout-copy/) - [ChargeKeep White Paper](https://www.chargekeep.com/whitepaper/) - Read why users love ChargeKeep as a simple way to collect recurring and one-time payments with Stripe. - [Privacy Policy](https://www.chargekeep.com/privacy-policy/) - Privacy Policy General Information We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the - [Reviews](https://www.chargekeep.com/reviews/) - Read why users love ChargeKeep as a simple way to collect recurring and one-time payments with Stripe. - [ChargeKeep Roadmap](https://www.chargekeep.com/roadmap/) - Read why users love ChargeKeep as a simple way to collect recurring and one-time payments with Stripe. - [Security and Compliance Safeguards and Protocols](https://www.chargekeep.com/security-protocols-and-safeguards/) - Security and Compliance Safeguards and Protocols ChargeKeep’s Security and Compliance Safeguards and Protocols Overview ChargeKeep employs a multi-layered security approach to protect and secure our customers’ data from unauthorized access and threats. Our protocols ensure network security, data integrity, and compliance with best practices in cybersecurity. Data Security and Transmission Protocols Encryption: All data transmitted - [Pricing](https://www.chargekeep.com/pricing/) - Pricing A full set of simple-to-use features, without needing a developer. Simple, transparent pricing. Our single, flexible plan includes all of our features, unlimited payments, and no added transaction fees. Perfect for managing and growing your subscription business. Lite Basic Features $ 39 99 monthly Unlimited Products and Forms All Credit & Debit Card Stripe Payments - [Request Demo](https://www.chargekeep.com/request-demo/) - Request Demo Who doesn’t love a peek on the inside before settling into a place and calling it home? We would love to show you around, answer your questions and help you see if ChargeKeep is right for you. Just fill out the form below to get things going. Let’s do this! Email team@chargekeep.com First - [About Us](https://www.chargekeep.com/about/) - About Us The team behind ChargeKeep are spread around the globe, but we come together for one purpose: to make getting paid easier and more efficient for small businesses like yours. Professional Team 7 team members across 4 countries Pawel Konczyk Founder México Agustin Peluffo Software Engineer Uruguay Carolina Monteghirfo Software Engineer Uruguay Primoz Znidar - [Partners](https://www.chargekeep.com/partners/) - [Shop](https://www.chargekeep.com/shop/) - [ChargeKeep Affiliate Program](https://www.chargekeep.com/affiliate-program/) - Read why users love ChargeKeep as a simple way to collect recurring and one-time payments with Stripe. - [Features](https://www.chargekeep.com/features/) - A full set of simple-to-use features, powered by Stripe. Collect recurring payments, manage your subscribers, and match your brand. - [Switch from PayPal](https://www.chargekeep.com/switch-from-paypal/) - Switch from PayPal Collecting payments from your customers is too important a task to use a tool stuck in 1999. ChargeKeep's friendly design and ease of use will allow you to accomplish the things you struggle with in PayPal. Trusted by these smart communities: Easy for your customers, and youCollecting payments from your customers shouldn’t - [Communities](https://www.chargekeep.com/communities/) - Communities Shift Your Focus From Payments To Growing Your Community If you run any sort of a community – a magazine, a co-op, a forum for nomads – you know that one of the biggest headaches is keeping track of all the payments from your members or subscribers. With ChargeKeep you can do away with - [Terms and Conditions](https://www.chargekeep.com/terms-and-conditions/) - Terms and Conditions Terms of Service AgreementBy using the ChargeKeep web site (“Service”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”).ChargeKeep reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, - [Donations](https://www.chargekeep.com/donations/) - Donations Easily Accept Donations Online As a nonprofit, you work hard to engage with the public. You likely have a dedicated phone line, email address, and social media channels where you interact with supporters, donors and volunteers every day.The last thing you want to do is to make it hard for those donors to support - [Consultants](https://www.chargekeep.com/consultants/) - Consultants Stop Chasing Payments And Focus On Your #1 Priority: Clients As a consultant, you have clients to please and milestones to accomplish. You’re out there every day supporting existing clients and pounding the pavement trying to sign up new ones. Chasing people for money costs way too much time (and money). And your clients? They’re - [Creators](https://www.chargekeep.com/creators/) - Creators Sell Your Work And Grow Your Audience As a creator, you’re focused on perfecting your craft and making a living doing the work you love. You’re out there every day adding to your photography portfolio, sharing your love of cooking, or creating that perfect font. And when it’s time to sell you work, you - [Coaches](https://www.chargekeep.com/coaches/) - Coaches Stop chasing payments and focus on your #1 priority: clients As a coach, you have clients to please and milestones to accomplish—theirs and yours. You’re out there every day coaching existing clients and trying to sign up new ones. Chasing people for money costs way too much time (and money). And your clients? They’re - [Search](https://www.chargekeep.com/search/) - [siq_ajax_search] - [Integrations](https://www.chargekeep.com/integrations/) - [fusion_builder_container admin_label=”” hundred_percent=”no” hundred_percent_height=”no” hundred_percent_height_scroll=”no” hundred_percent_height_center_content=”yes” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” status=”published” publish_date=”” class=”grey-fade-top” id=”” link_color=”” link_hover_color=”” border_size=”0″ border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”60px” padding_right=”” padding_bottom=”40px” padding_left=”” gradient_start_color=”” gradient_end_color=”” gradient_start_position=”0″ gradient_end_position=”100″ gradient_type=”linear” radial_direction=”center center” linear_angle=”180″ background_color=”#ffffff” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_blend_mode=”none” video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” filter_hue=”0″ filter_saturation=”100″ filter_brightness=”100″ filter_contrast=”100″ filter_invert=”0″ - [Confirm Subscription](https://www.chargekeep.com/confirm-subscription/) - Thank you! - [Home - Sean Marshall](https://www.chargekeep.com/seanmarshall/) - [fusion_builder_container admin_label=”Top Banner – Name / Link” hundred_percent=”no” hundred_percent_height=”no” hundred_percent_height_scroll=”no” hundred_percent_height_center_content=”yes” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”salespage-anchor” id=”” background_color=”#e91e63″ background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” border_size=”” border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ spacing=”” center_content=”no” link=”” target=”_self” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left ## Help Docs - [Connecting Your PayPal Account to ChargeKeep](https://www.chargekeep.com/help/connecting-your-paypal-account-to-chargekeep/) - Step-by-Step Guide On How to Connect Your PayPal Account to the ChargeKeep Platform Integrating PayPal with ChargeKeep platform allows you to securely handle transactions directly through your platform. This guide will help you set up and confirm the integration of PayPal with ChargeKeep smoothly, ensuring that you can manage transactions securely and efficiently. Keep in - [What if Stripe is not available in my country?](https://www.chargekeep.com/help/what-if-stripe-is-not-available-in-my-country/) - What if Stripe is not available in my country? If you live in a country where Stripe is not available yet (Stripe is available in about 40 countries as of this writing), you’ll need to establish an account from one of those countries. A simple way to do that is to establish a company in - [Do I need a website to use ChargeKeep?](https://www.chargekeep.com/help/do-i-need-a-website-to-use-chargekeep/) - Do I need a website to use ChargeKeep? No, you certainly do not. While many of our users integrate ChargeKeep payment forms with their website, we have plenty of users who don’t have a website for their business and use ChargeKeep payment forms to collect payments from their customers or clients. Can’t find what - [Is ChargeKeep available outside the U.S.?](https://www.chargekeep.com/help/is-chargekeep-available-outside-the-u-s/) - Is ChargeKeep available outside the U.S.? Yes, absolutely. Outside the United States, we have users in Canada, Australia, New Zealand, Singapore, India, Sweden, Germany, and many other European and Asian countries. Our payment forms are also translated into many of these languages. Can’t find what you’re looking for? We’d love to help! 💪 Send us - [Do I need Stripe to use ChargeKeep?](https://www.chargekeep.com/help/do-i-need-stripe-to-use-chargekeep/) - Do I need Stripe to use ChargeKeep? Yes, you need an active Stripe account to use ChargeKeep. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the blue chat bubble in the lower right corner of the page. You’ll hear back (usually instantly) and always within a few - [What currencies does ChargeKeep support?](https://www.chargekeep.com/help/what-currencies-does-chargekeep-support/) - What currencies does ChargeKeep support? ChargeKeep supports collecting payments in one of 135+ currencies. In the currency dropdown list, you’ll see the most common currencies used by our users listed, but if there’s a currency you want to use that does not appear in the list, let us know and we’ll add it. Can’t - [Is ChargeKeep SCA-compliant?](https://www.chargekeep.com/help/is-chargekeep-sca-compliant/) - Is ChargeKeep SCA-compliant? ChargeKeep is fully SCA-compliant and has an official SCA-ready badge from Stripe. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the blue chat bubble in the lower right corner of the page. You’ll hear back (usually instantly) and always within a few hours Monday - [Can I accept donations with ChargeKeep?](https://www.chargekeep.com/help/can-i-accept-donations-with-chargekeep/) - Can I accept donations with ChargeKeep? Yes, absolutely. We have lots of non-profits and other organizations that use ChargeKeep to accept donations. You can pre-set donation amounts or you can modify your payment form to accept “write-in” custom amounts. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through - [Can I collect bank payments with ChargeKeep?](https://www.chargekeep.com/help/can-i-collect-bank-payments-with-chargekeep/) - Can I collect bank payments with ChargeKeep? Yes, but in the U.S. only, ChargeKeep supports ACH payment collection. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the blue chat bubble in the lower right corner of the page. You’ll hear back (usually instantly) and always within a - [Collecting live payments](https://www.chargekeep.com/help/collecting-live-payments/) - Collecting live payments In order to collect live payments, you will need to connect your Stripe account. Click on the blue banner at the top of your screen and go through the 2-step process of connecting your Stripe account. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through - [Add terms and conditions](https://www.chargekeep.com/help/add-terms-and-conditions/) - Adding terms and conditions to your payment form When editing a payment form, you can add a Terms & Conditions (or Terms of Service) checkbox by scrolling down to the Terms of service section and adding the message to show on your form. Put square brackets [ ] around the part of the text you - [Add a billing address](https://www.chargekeep.com/help/add-a-billing-address/) - Adding a billing address When editing a payment form, you can add a billing address by scrolling down to Additional information and activating the billing address selector. On the payment form itself, your customers will first choose the country they reside in and the address fields will adjust to the country they’re based in, e.g. - [Setup or additional fees](https://www.chargekeep.com/help/setup-or-additional-fees/) - Setup or additional fees When editing a payment form, you can add a setup or additional fee by scrolling down to the Amount section and activating Additional Fee. Add a name to your fee and choose whether the fee is a % of the amount charged or a fixed amount. Can’t find what you’re - [Redirect after payment](https://www.chargekeep.com/help/redirect-after-payment/) - Redirect after payment When editing a form, you can redirect users to any URL after checkout by scrolling down to the Confirmation section and putting in your redirection URL here: Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the blue chat bubble in the lower right corner - [Custom fields](https://www.chargekeep.com/help/custom-fields/) - Custom fields When editing a form, you can add custom fields to forms by scrolling down to Additional information and activating the custom fields option. You can add one or more custom fields. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the blue chat bubble in the - [Language](https://www.chargekeep.com/help/language/) - The default language on payment forms is English, but you can also you can translate your payment form into these languages. Danish French German Romanian Spanish We are regularly adding new languages, so it’s possible that by the time you read this article, we will have added more languages. The translations themselves have been contributed - [Canceling a subscription](https://www.chargekeep.com/help/canceling-a-subscription/) - Canceling a subscription To cancel a subscription, go to the Subscriptions tab at the top. Find the subscription you’d like to cancel and click on it. Click on the Cancel button to cancel the subscription. When you click the Cancel button, you will see a pop-up asking you if you’d like to cancel the subscription - [Pause a subscription](https://www.chargekeep.com/help/pause-a-subscription/) - Pause a subscription To pause a subscription, go to the Subscriptions tab at the top. Find the subscription you’d like to edit and click on it. Click the Pause button to pause the subscription. Related articles: Unpause a subscription Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through - [Unpause a subscription](https://www.chargekeep.com/help/unpause-a-subscription/) - Unpausing a subscription When modifying an individual subscription, you can unpause a subscription by clicking the Unpause button: Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the blue chat bubble in the lower right corner of the page. You’ll hear back (usually instantly) and always within a - [Refund a payment](https://www.chargekeep.com/help/refund-a-payment/) - Refund a payment To refund a payment, go to the Payments tab at the top. Find your customer’s payment, click on it to open it, then put in the amount you’d like to refund and click Refund. You can refund the payment in full or a partial amount. Can’t find what you’re looking for? - [Funds transfer](https://www.chargekeep.com/help/funds-transfer/) - Funds transfer Your payout schedule will depend on which country your Stripe account is based and whether you’re accepting funds for the first time or if you already have a Stripe account with a payment history. In general, users with new Stripe accounts will receive payouts within 7 business days and on a 2-day rolling - [Does ChargeKeep work with PayPal?](https://www.chargekeep.com/help/does-chargekeep-work-with-paypal/) - Does ChargeKeep work with PayPal? No. The only payment processor we currently support is Stripe. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the blue chat bubble in the lower right corner of the page. You’ll hear back (usually instantly) and always within a few hours Monday – - [Custom CSS](https://www.chargekeep.com/help/custom-css/) - Custom CSS When editing a theme, scroll all the way to the bottom and switch the Custom CSS toggle to on. Paste in your custom CSS and click Save Theme. Here is some custom CSS to get you started: Change the payment button color: .btn-blue { background-color: #89C1AC; } Change the color of the heading - [Creating a theme](https://www.chargekeep.com/help/creating-a-theme/) - Creating a theme To create a theme that you can then apply to your payment forms, click the menu in the upper right-hand corner, click on Themes, edit your theme by adding a logo or Custom CSS, and click Save Theme. Can’t find what you’re looking for? We’d love to help! 💪 Send us a - [Adding a logo](https://www.chargekeep.com/help/adding-a-logo/) - Adding a logo You can add a logo to one of your payment forms by creating a theme, uploading a logo to that theme, and then applying that theme to one or more of your payment forms. Step 1: Create a theme Step 2: Upload a logo Step 3: Apply the theme to a payment - [Migrating from MoonClerk](https://www.chargekeep.com/help/migrating-from-moonclerk/) - Migrating from MoonClerk Has MoonClerk gotten a bit too expensive for you? Don’t fret… we’ve got you covered. Sign-up for a ChargeKeep account and reach out to us indicating you’re switching from MoonClerk. We’ll recreate your payment forms for you, migrate over any subscriptions, payments, and customers. And if you have any payments forms linked - [Customer sign-in](https://www.chargekeep.com/help/customer-sign-in/) - When your customer logs into their portal, they are able to do two things: update their credit card or manage their plan. - [Creating a one-time charge](https://www.chargekeep.com/help/creating-a-one-time-charge/) - Creating a one-time charge To change a customer a one-off payment, click the Customers tab at the top. Find your customer and click on him or her. Put in the amount you’d like to charge them and the description of the charge, and click Charge. Can’t find what you’re looking for? We’d love to - [Zapier](https://www.chargekeep.com/help/zapier/) - Connect to Zapier You can connect ChargeKeep with Zapier on our Integrations page: Simply click on Connect to find your API key, copy that key over to Zapier, and you’re all set. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the blue chat bubble in the lower - [Google Analytics](https://www.chargekeep.com/help/google-analytics/) - By connecting your Google Analytics account, you can track the number of visits (and conversions) to your payment forms. To connect your account, head over to Integrations, click on Connect, and put in your Tracking or Measurement ID. Our Google Analytics integration supports both Universal and Google Analytics 4, the new version of Google Analytics. - [Mailchimp](https://www.chargekeep.com/help/mailchimp/) - To connect Mailchimp, head on over to our Integrations page, click on Connect, and you’ll be taken to a Mailchimp login page where you can authorize ChargeKeep’s connection to Mailchimp. Click on Allow below and you’ll be connected. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the - [Additional Stripe accounts](https://www.chargekeep.com/help/additional-stripe-accounts/) - Adding a second or third Stripe account One of the advantages of using ChargeKeep is that you can add one or more Stripe accounts to your existing ChargeKeep account. To do so, simply click on “Add a New Account” in the settings dropdown: In the following screen, click on Connect and go through the steps - [Switching subscriptions](https://www.chargekeep.com/help/switching-subscriptions/) - Switching a customer to a different subscription You can switch a customer to a different subscription by clicking on their current subscription, then clicking Edit to edit the subscription, then selecting the subscription you’d like to switch the customer to, and finally by clicking “Change” to confirm. Can’t find what you’re looking for? We’d - [Change subscription amount](https://www.chargekeep.com/help/change-subscription-amount/) - You can change the subscription amount by clicking on a subscription and clicking the Edit button. In the Amount field, put in the amount you’d like to change the subscription to and click Change. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the blue chat bubble in - [Change next payment date](https://www.chargekeep.com/help/change-next-payment-date/) - You can change the next billing date on a subscription by clicking on a subscription, scrolling down to “Next Payment” and selecting a new billing date using the date selector. Clicking Change will set the new billing date. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the - [Default currency](https://www.chargekeep.com/help/default-currency/) - You can set or change your default currency by navigating to Settings > Default Currency and selecting a new currency. When you change the currency here in Settings, this will change the default currency you see on any new payment forms. It will not change the currency you have already set on any existing payment - [Activating ACH payments](https://www.chargekeep.com/help/activating-ach-payments/) - You can turn on ACH payments in the Payment Method section of the form editor. Simply toggle Bank Account to on and paying with a bank account (in the U.S. only) will be activated for all payers for that particular payment form. When one of your customers wants to pay with their bank account, they - [Delete test data](https://www.chargekeep.com/help/delete-test-data/) - You can delete the test data in your account by navigating to Settings > Account. Right below the Logout link you’ll see a link to delete the test data. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the blue chat bubble in the lower right corner of - [Coupons](https://www.chargekeep.com/help/coupons/) - You can activate coupons when editing a payment form in the Amount section by turning on the Coupon toggle: When enabled, the coupon field will be visible on that payment form. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the blue chat bubble in the lower right - [Become a ChargeKeep affiliate](https://www.chargekeep.com/help/become-a-chargekeep-affiliate/) - You can sign up for our affiliate program using this link. The ChargeKeep Affiliate Program pays out a 30% monthly, lifetime commission, for everyone you send to us. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the blue chat bubble in the lower right corner of the - [Customer self-management](https://www.chargekeep.com/help/customer-self-management/) - When your customer logs into their portal, they are able to do two things: update their credit card or manage their plan. When a customer updates their credit card, that credit card becomes the default credit card on their account and will be used for all future charges. If you’ve enabled the “Cancel” option in - [Can I accept payments on a mobile device?](https://www.chargekeep.com/help/can-i-accept-payments-on-a-mobile-device/) - Yes, absolutely. Our payment forms are responsive and look great on phones, iPads, etc. Can’t find what you’re looking for? We’d love to help! 💪 Send us a message through the blue chat bubble in the lower right corner of the page. You’ll hear back (usually instantly) and always within a few hours Monday – - [Card expiration date notification](https://www.chargekeep.com/help/card-expiration-date-notification/) - The credit card expiration notification emails your customers when their credit card is about to expire and, via the customer portal, allows them to update their credit card to prevent failed payments. You can turn on the notification by navigation to Notifications > Sent to your customers: Default text for the email is included, but - [Card updated notification](https://www.chargekeep.com/help/card-updated-notification/) - When one of your customers updates their credit card, you can be notified by turning on the Card updated notification. - [Failed payment notification](https://www.chargekeep.com/help/failed-payment-notification/) - When a subscription payment fails, you can notify yourself or your customer about the failure. We recommend you have both of these notifications activated. - [Failed payment reasons](https://www.chargekeep.com/help/failed-payment-reasons/) - Subscription payments fail for a number of reasons. In this help doc, we go over the most common failure reasons and how ChargeKeep helps to recover payments. - [Failed payment history](https://www.chargekeep.com/help/failed-payment-history/) - When a subscription payment fails, ChargeKeep initiates a recovery process. Each step of the process is documented and can be viewed after clicking on Subscriptions, finding the subscription(s) with the failed payment, and scrolling down to Payments. Clicking the More button of a failed payment reveals the recovery process history and where in the process - [Manual payment retry](https://www.chargekeep.com/help/manual-payment-retry/) - When a subscription payment fails, ChargeKeep starts a recovery email sequence that prompts your customer to update their payment method/credit card. Once the card has been updated, ChargeKeep waits 1/2 hour then retries the payment. You can also manually retry the payment at any time by scrolling down to Payments within a subscription, clicking the - [Amount options](https://www.chargekeep.com/help/amount-options/) - When setting the amount of a payment form, you can choose to set a Specific Amount or you can choose to have your payers decide the amount at Checkout. - [Adding a phone number](https://www.chargekeep.com/help/adding-a-phone-number/) - You can add a phone number field to a payment form by scrolling down to Additional information when editing a payment form. - [Applying a theme to a payment form](https://www.chargekeep.com/help/applying-a-theme-to-a-payment-form/) - When editing a payment form, you can add a theme to the form by scrolling all the way to the bottom to the Themes section. - [Testing a payment form](https://www.chargekeep.com/help/testing-form/) - You can test a payment form by clicking on the Test link on the main form page. - [Successful payment notification](https://www.chargekeep.com/help/successful-payment-notification/) - You can send a successful payment notification to yourself and to your customers every time you receive a payment. To do so, navigate to Notifications and turn on the notification here to send one to your customers: And here if you’d like to send one to yourself: Can’t find what you’re looking for? We’d - [Trial started notification](https://www.chargekeep.com/help/trial-started-notification/) - If you're created a recurring payment form with a trial period, you can send a notification to yourself or your customer when the trial starts. - [Subscription started notification](https://www.chargekeep.com/help/subscription-started-notification/) - You can send a notification to yourself or to any customer whose subscription has started by navigating to Notifications and toggling on the notification(s). When a subscription has officially started, an email will fire letting the customer (or yourself know). Can’t find what you’re looking for? We’d love to help! 💪 Send us a message - [Subscription scheduled notification](https://www.chargekeep.com/help/subscription-scheduled-notification/) - When setting up a payment form for a recurring payment scheduled to start on a future date, you can choose to send yourself or your payer a notification. - [Upcoming payment](https://www.chargekeep.com/help/upcoming-payment-notification/) - To prevent a failed subscription payment, it's good practice to send your customers a notification letting them know you will be charging them in the next few days. - [Editing a notification](https://www.chargekeep.com/help/editing-a-notification/) - You can edit the text of a notification by clicking the Edit link to the right of any notification. - [Notification variables](https://www.chargekeep.com/help/notification-variables/) - Within the text of an email notification, you can choose to insert a variable, which is dynamic text that is automatically populated in your email when a notification is sent. - [Customer vs your notifications](https://www.chargekeep.com/help/customer-vs-your-notifications/) - You can choose to send email notifications to either your customers or to yourself. - [PDF Receipt](https://www.chargekeep.com/help/pdf-receipt/) - You can send a PDF receipt to any customer by activating the PDF Receipt field when editing the Successful Payment notification. - [Form-specific notifications](https://www.chargekeep.com/help/form-specific-notifications/) - By default, notifications are "global," meaning they will be sent to payers who check out on any of your forms. - [Design](https://www.chargekeep.com/help/design/) - [fusion_builder_container hundred_percent=”no” hundred_percent_height=”no” hundred_percent_height_scroll=”no” hundred_percent_height_center_content=”yes” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” status=”published” publish_date=”” class=”memberful-content-wrap” id=”” background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” type=”legacy”][fusion_builder_row][fusion_builder_column type=”1_3″ layout=”1_3″ spacing=”” center_content=”no” link=”” target=”_self” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_image_id=”” background_position=”left top” background_repeat=”no-repeat” hover_type=”none” ## Partners - [30% off Logo AI](https://www.chargekeep.com/partner/logoai/) - Easily create a beautiful logo in minutes with AI Logo Maker. Get 30% off Logo AI! Let AI-powered logo maker generate your new logo and create a brand identity design you love! - [Freedom Voice](https://www.chargekeep.com/partner/freedom-voice/) - Give your business a professional Toll Free Number! Starting at $9.95 The Voice of Small Business. Try free for 30 days. 800 numbers & local numbers with virtual attendant, call forwarding, voicemail & much more. - [Get 30% off for 12 months!](https://www.chargekeep.com/partner/quickbooks/) - Try Quickbooks Online free for 30 days! Get Started in just 30 minutes. Get 30% off for 12 months! Try Quickbooks Online * Based on a survey of small businesses using Quickbooks Online conducted Sep 2018. - [Stripe Payments](https://www.chargekeep.com/partner/accept-recurring-payments-with-stripe/) - Activate Your Stripe Account! Get started in just 30 minutes. Create your account! Signup for Stripe Payments * Use Stripe to accept online payments and build a more profitable business. - [Get Reviews and Testimonials](https://www.chargekeep.com/partner/reviews-and-testimonials-app-senja/) - Boost Your Business with the Power of Reviews and Testimonials App Plans start at $0/month. Click here to Activate! - [Get $500 and save up to 5% on expenses!](https://www.chargekeep.com/partner/ramp/) - Simplify your spending management with smart expense cards. Get $500 and Save up to 5% on expenses you manage with Ramp! Easy-to-use cards, spend limits, approval flows, vendor payments, and more. Plus, no personal credit checks or founder guarantee required. See Ramp terms and disclosure details. - [Start Your Free Trial](https://www.chargekeep.com/partner/aweber/) - Attract Customers With Ease Get started with AWeber today for free! Aweber is a complete marketing system to grow your audience with email newsletters, blogs, an AI-powered Writing Assistant. ## Products - [Black Friday Deal](https://www.chargekeep.com/product/black-friday-deal/) - [Appsumo Tier 5](https://www.chargekeep.com/product/appsumo-tier-5/) - [Appsumo Tier 4](https://www.chargekeep.com/product/appsumo-tier-4/) - [Appsumo Tier 3](https://www.chargekeep.com/product/appsumo-tier-3/) - [Appsumo Tier 2](https://www.chargekeep.com/product/appsumo-tier-2/) - [Appsumo Tier 1](https://www.chargekeep.com/product/appsumo-tier-1/) ## Categories - [News](https://www.chargekeep.com/category/news/) - [Growth](https://www.chargekeep.com/category/growth/) - [Product](https://www.chargekeep.com/category/product/) - [Case Studies](https://www.chargekeep.com/category/case-studies/) - [Stripe](https://www.chargekeep.com/category/stripe/) - [Wordpress](https://www.chargekeep.com/category/wordpress/) - [Recurring Payments](https://www.chargekeep.com/category/recurring-payments/) - [PayPal](https://www.chargekeep.com/category/paypal/) - [SCA](https://www.chargekeep.com/category/sca/) - [Squarespace](https://www.chargekeep.com/category/squarespace/) - [Wix](https://www.chargekeep.com/category/wix/) - [ACH Payments](https://www.chargekeep.com/category/ach-payments/) - [Terms & Policies](https://www.chargekeep.com/category/terms-and-policies/) ## Product categories - [Uncategorized](https://www.chargekeep.com/category/uncategorized/)