Refund a payment

To refund a payment, go to the Payments tab at the top.

Find your customer’s payment, click on it to open it, then put in the amount you’d like to refund and click Refund. You can refund the payment in full or a partial amount.

Can’t find what you’re looking for? We’d love to help! 💪

Send us a message through the blue chat bubble in the lower right corner of the page. You’ll hear back (usually instantly) and always within a few hours Monday – Friday. 😀