Help Docs

Notification variables

Within the text of an email notification, you can choose to insert a variable, which is dynamic text that is automatically populated in your email when a notification is sent.

For example, you can pre-populate a customer’s first name into a notification by inserting the {{ CustomerFirstName }} variable.

When editing an email, use the Insert Variable dropdown to select a variable to insert.

Variables Stripe email notifications

The variables that we have available are:

  • Customer First Name – a customer’s first name
  • Customer Last Name – a customer’s last name
  • Customer Portal Link – the sign-in link to the customer portal
  • Credit Card Last 4 Digits – the last 4 digits of the customer’s credit card
  • Credit Card Issuer – the name of the credit card issuer: Visa, MasterCard, etc.
  • Form Name – the form name
  • Form Description – the form description
  • Payment Amount – the charge amount
  • Subscription Interval – a subscription’s interval: weekly, monthly, etc.
  • Subscription Start Date – the date a subscription is scheduled to start
  • Subscription Renewal In # of Days – the number of days in which a subscription is set to renew
  • Trial Length – the length of a trial, e.g. 7 days
  • Trial End Date – the date on which a trial is scheduled to end
  • Your Account Name – the name on your ChargeKeep account (usually the same as your Stripe account name)

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